Experience the Future of Tech Support
At Verse2, we are redefining tech support. Welcome to your Tech Concierge Service, where your technology needs meet personalization and convenience. Whether you’re looking for ongoing, on-call support, or just have a quick techy question every now and then, we have many service plans and options available to alleviate your tech troubles and put you back in control of your tech!.
Check out our Services below to see all we can do for you!
A Concierge Experience
With Verse2 Tech Concierge Service, it’s more than tech support; it’s a personalized experience. We aim to make using your devices hassle-free and an enjoyable experience every time. If you want simplicity and serenity, we can make that happen. Here’s how it usually starts:
- Complimentary Consultation: Begin with a free consultation to assess your tech goals and needs.
- Customized Solutions: Receive tailored recommendations and solutions for your unique requirements.
- On-Call Availability: Your Tech Concierge is ready to assist whenever you need support. (call, text, email or request service on our website 24/7)
- Flexible Pricing: Choose an ongoing support subscription customized to your needs OR pay-as-you go with hourly and project-based packages as well.
We Care
Verse2 Tech Services is driven by a deep commitment to helping individuals and businesses navigate the complexities of technology. Our founder’s passion for going above and beyond, coupled with a genuine desire to make a positive difference in how you experience and interact with your devices, serves as the driving force behind our mission at Verse 2. We strive to provide comprehensive tech solutions that empower our clients and enhance their digital lives.
We aim to serve our community and give back to the people from which we have learned so much. That is why we offer a 10% discount to educators, churches and seniors.
Services & Subscriptions
We offer varying levels of service, from a one-time repair to ongoing, full-service tech support plans tailored to your needs. Browse the packages below, or scroll to the bottom to see what we can do for you.
Full-Service Tech Support
Service Packages
You know that one tech-savvy friend who is always there when you need them? Any time something ‘breaks’ you can just call or send them a text, and they always know just how to help… What? You don’t know someone like that? Well then give us a call and we’ll set you up with your own Tech Concierge who will be there to help any time you need it.
Silver Support
- Perfect for individuals and small businesses who just need a reliable tech support contact for peronalized assistance
- Essential tech support and troubleshooting
- Basic maintenance and general tech assistance
- Your Personal Tech Concierge
- Accessible for consultations and tech support
- Monthly Maintenance/Service Accessibility Hours: Up to 5 hours
- Additional Concierge Assistance can be added on an hourly basis
(applies when exceeding included hours)
Call or Email for Pricing for the Silver Service Package
Gold Support
- Tailored for clients seeking extensive support
- Personalized consultations and proactive tech recommendations
- Your Dedicated Tech Concierge
- Your trusted advisor for all tech needs
- Monthly Maintenance/Service Accessibility Hours: 15 hours
- Additional Concierge Assistance can be added on an hourly basis
(applies when exceeding included hours)
Call or Email for Pricing for the Gold Service Package
Platinum Support
- The pinnacle of tech concierge services
- Priority support, advanced tech solutions, customization and tailored strategies
- Your Elite Tech Concierge
- Unparalleled service and tech expertise at your fingertips 24/7
- Monthly Maintenance/Service Accessibility Hours: 25 hours
- Additional Concierge Assistance can be added on an hourly basis
(applies when exceeding included hours)
Call or Email for Pricing for the Platinum Service Package
Free Consultation
Ongoing Monthly Support Services have variable pricing based on your monthly needs and requirements. We offer a Free Consultation to assess your needs. Call us or Email today to book your Tech Support Consultation.
Additional Services
Beyond our subscription tiers, our Tech Concierge Service offers specialized services to elevate your tech experience. Add them as needed or put in a single work order, and pay for each service individually.
No subscription required
Services Include:
- Remote Support Assistance: get tech support from anywhere on almost any device, using our remote support app. (included in all subscriptions) – and we can log in and fix the problem before your eyes.
- Password Management and File Recovery
- Secure storage and management of your login information
- Password recovery assistance
- File recovery and research – never lose your work again!
- Video Editing
- Elevate your multimedia content with professional video editing
- Pricing: Project-Specific and Competitive. Contact us.
- Online Course Setup
- Create and set up online courses tailored to your needs
- Pricing: Starting at $250 per course (see guidelines)
- Transcription and Subtitling
- Transform audio or video content into text with accurate transcription and subtitling
- Pricing: Starting at $8 per hour of content
- Graphics (image editing, royalty-free graphics & generative art)
- Enhance your visual content with custom graphics and design
- Pricing: Graphics Packages starting from $50
- Logo Reveals, Intro Reels (Video)
- Make a lasting impression with engaging logo reveal animations
- Pricing: Starting at $100 per project